Aroma2Go Aroma Rewards Customer Loyalty Terms & Conditions


General Information

The Aroma Rewards Customer Loyalty Program is brought to you by Aroma2Go. All Aroma2Go customers, who are 18 years or older, are automatically enrolled when they create an Aroma2Go Customer Account. Participation and benefits shall be considered void where prohibited by law. Taxes may apply where required by law. Aroma2Go assumes no liability for any user’s participation that contravenes the laws or regulations of his or her state. Your participation is subject to present and future program rules. Your participation is valid only at and rewards may only be earned and redeemed on

Program Status Tiers

The Aroma Rewards Customer Loyalty Program consists of an executive membership. All customers that create an account with Aroma2Go are automatically enrolled with an executive membership. Once a member earns 1,000 points within one year (365 days), they reach Premier Status. To maintain Premier Status a member must continue to earn 1,000 points or more each year. The accumulation of points is subject to rules as set by Aroma2Go. Each Member is responsible for reading any rules, newsletters, account statements, terms, and/or conditions in order to understand his or her rights, responsibilities, and status in the Rewards Program, as well as the structure for earning rewards. The rewards structure is subject to modification, cancellation, or limitation at Aroma2Go’s discretion, with or without notice. The number of points required to redeem any reward may be substantially increased, any reward may be withdrawn, and restrictions on any reward or redemption may be imposed at any time.

Program Benefits

Subject to Aroma2Go’s right to amend these Terms and Conditions in its sole discretion, enrollment in executive status of the Rewards Program allows the member to earn 1 point for every $1 spent on Aroma2Go products and includes a five-dollar (US$5) coupon for every 100 points earned as well as exclusive offers and discounts. Enrollment in Premier Status allows the member to earn 1.5 points for every $1 spent on Aroma2Go products and additional access to exclusive offers and discounts. Benefits are subject to change with or without notice. Benefits are only those listed on the website at any given time.

Reviewing a Product

Reviews of an Aroma2Go product on the Aroma2Go website will be checked for legitimacy and for language. As a result, it may take up to 48 hours before reviews are posted on the Aroma2Go website and Aroma Rewards Points are credited to a user’s account. Reviews that are posted will not be edited or changed for content, but they may be edited to correct spelling mistakes, type-o’s, glaring grammatical errors, etc. and/or to shorten the length. Aroma2Go reserves the right to reject reviews that it deems (in its sole discretion) to be of no value, or in violation of the Aroma2Go Terms of Service, and therefore no Aroma Rewards Points will be rewarded for such reviews.

Redeeming Aroma Rewards Points

Aroma Rewards Points may only be redeemed on Aroma Rewards Points may only be redeemed for a discount off the purchase price of an item. Aroma Rewards Points may not be redeemed for payment of taxes or shipping costs. Unless otherwise indicated by Aroma2Go, Aroma Rewards Points may be redeemed in conjunction with discounts or offers granted by Aroma2Go. Aroma2Go may limit the number of Aroma Rewards Points which may be redeemed at one time. Users must accumulate 100 Aroma Rewards Points before being eligible to redeem Aroma Rewards Points. Users with less than 100 Aroma Rewards Points will not be able to redeem those Aroma Rewards Points until they have acquired at least 100 Aroma Rewards Points. Users wishing to redeem Aroma Rewards Points will receive $5 off the purchase price of their order in redemption of 100 Aroma Rewards Points. When the user does decide to redeem their Aroma Rewards Points, those points will thereby be deducted from the User’s count of Aroma Rewards Points. The system will update the User’s remaining Aroma Rewards Points immediately after Aroma Rewards Points are redeemed. Aroma Rewards Points cannot be applied to prior purchases or for the purchase of Aroma2Go eGift Cards. Aroma2Go may determine, in its sole discretion, to restrict the redemption of Aroma Rewards Points with respect to certain products. Other Aroma2Go restrictions may apply.

Expiration of Aroma Rewards Points

Members are subject to Aroma2Go’s rights of termination and modification. Aroma Rewards points expire after 6 months of inactivity.

Account Information

You may view your account activity online at The information you provide will be handled in accordance with the Aroma2Go privacy policy available at


Participation in the Aroma2Go Aroma Rewards Customer Loyalty Program is a privilege granted to Aroma2Go users and as such can be suspended, revoked or terminated at any time by Aroma2Go for any reason or for no reason. In the event of termination of your participation, all benefits including all accrued Aroma Rewards Points and other program benefits will automatically and immediately be forfeited.

Program Changes

Aroma2Go reserves the right to vary any or all of the terms of the Aroma2Go Aroma Rewards Customer Loyalty Program, to amend these Terms of Service, or to terminate the Aroma2Go Aroma Rewards Customer Loyalty Program, at any time without notice and without further obligations to users, including, but not limited to, modifications which: a) govern Aroma Rewards Points earned on and after the date of the change; or b) change the value of already accumulated Aroma Rewards Points. Notice of any such changes, amendments or termination will be provided to users via message or email, or by being posted on the Aroma2Go website and will be effective immediately, unless otherwise stated in such notification.